GRABO® Text Messaging Terms

How GRABO LLC representatives text customers, how you agree, and how to get help or stop.

1. The program

GRABO LLC, 6000 South Eastern Avenue, Suite 9E, Las Vegas, NV 89119, makes GRABO® vacuum lifting tools. Our sales and support representatives text business customers, such as contractors, dealers, distributors and installers, one to one about the customer's own product enquiry, requested quote, order or support request.

Each text is written or approved by a GRABO representative and sent from their GRABO business number, sometimes as a follow-up the representative schedules after an email or call about your request. Your replies go back to that representative. We do not send bulk or promotional texts, and we never buy, rent or share phone number lists.

2. How you agree to receive texts

There are three ways, and we text you only after one of them. All three are shown on our text message opt-in page.

  • You give verbal permission. During a call or meeting about your enquiry, quote, order or support request, your representative asks: “May GRABO text you at this number about your enquiry, quote, order or support request? Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Texting is optional and isn't a condition of purchase. Terms and privacy: grabo.com/sms-terms.” Only after you say yes does the representative record your permission, with your number, the date and time and who asked. Our system will not send a text to a number that has no recorded permission.
  • You opt in online. On our text message opt-in page you give your name and mobile number and tick an optional box, unticked until you tick it, that reads: “Yes, GRABO LLC may text me at this number about my enquiry, quote, order or support request. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.” We keep your number, the date and time, your IP address and browser and the exact wording you agreed to as the record of your permission.
  • You text us first. If you send a text to the GRABO business number your representative gave you, or to one of the numbers listed on the opt-in page, we reply about the request you raised.

Agreeing to texts is optional and is not a condition of any purchase. We never obtain text message consent through purchased lists or third parties.

3. Message frequency and cost

Message frequency varies with your conversation. Message and data rates may apply, according to your mobile plan.

4. How to stop, and how to get help

  • Reply STOP to any GRABO text to stop texts from all GRABO business numbers. You get one confirmation and nothing after it. Your representative cannot override an opt-out.
  • To start again, reply START.
  • Reply HELP for help, call us at +1 (844) 430-0510, or use our contact page.

5. Delivery

Carriers are not liable for delayed or undelivered messages. Texts are delivered on a best-effort basis and may be delayed or unavailable on some networks.

6. Privacy

We keep your phone number, your permission record, the messages and their delivery status to run your conversation and to honour your opt-out. GRABO representatives, and the service providers needed to deliver and store the messages, process this information only for that purpose.

  • We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes.
  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
  • Text messaging originator opt-in data and consent will not be shared with any third parties.

Our full privacy policy is at grabo.com/privacy-policy.

7. Contact

GRABO LLC, 6000 South Eastern Avenue, Suite 9E, Las Vegas, NV 89119, United States. Phone +1 (844) 430-0510. Contact GRABO®.

Last updated October 3, 2026.